Waze168 takes your privacy and the security of your personal data seriously. This document transparently explains how we collect, use, store, and protect your information as a waze168 platform player in Malaysia.
This Privacy Policy ("Policy") is published by waze168 ("we", "waze168", or "Platform") and applies to all users who access or use the waze168 website, including all Live Casino, slots, blackjack, roulette, lottery, Sports Betting services and any other features available on our platform.
At waze168, we understand that trust is the foundation of our relationship with every player in Malaysia. You should feel at ease every time you log in to waze168, knowing that your personal information is handled responsibly and never exploited for the benefit of unrelated parties.
This Policy is designed to give you a clear and honest picture of waze168's privacy practices — written in plain language, not filled with head-spinning legal jargon.
By registering for or using the waze168 platform, you agree to the collection and use of your information as described in this Privacy Policy. This Policy should be read together with the Terms & Conditions waze168, which forms part of your overall agreement with us.
Waze168 only collects data necessary to provide a secure, fair, and quality service to Malaysian players. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad / passport number, date of birth | Age verification & KYC |
| Contact Information | Malaysian phone number, email address | Account communication & security |
| Financial Data | Deposit methods (TNG, GrabPay, FPX, etc.), transaction records | Payment processing |
| Device & Technical Data | IP address, device type, operating system, web browser | Security & fraud detection |
| Behavioural Data | Game history, bets placed, login timestamps | Responsible Gaming |
| Communications | Support chat records, emails, complaints | Issue resolution & audits |
Waze168 not collect information unrelated to the provision of our services, such as full bank account numbers, health information, or biometric data beyond what is required for identity verification when requested.
Waze168 collects data directly from you during registration and platform use, automatically through cookies and tracking technologies, and occasionally from legitimate third parties such as payment processors for transaction verification.
Data collected by waze168 is used solely for legitimate and necessary purposes to deliver the best service to Malaysian players. Here are the key ways we use your data:
Your registration information is used to create a secure waze168 account, verify your identity in accordance with Know Your Customer (KYC) requirements, and ensure that only individuals aged 18 and above have access to the platform.
Your financial data is required to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, and to accurately and securely process withdrawals to the same methods.
Device and behavioural data is used by waze168's security systems to detect suspicious activity, prevent unauthorised access, and protect your account from external threats.
Waze168 analyses your gaming behaviour data to identify patterns that may indicate risk, enabling us to reach out to players who may benefit from responsible gaming support.
Your contact information is used to send important account-related notifications, respond to support enquiries, and keep you informed about relevant waze168 promotions (if you have opted in). You may opt out of promotional communications at any time.
Aggregated, non-personal data is used to analyse waze168 platform performance, understand the needs of Malaysian players, and develop better new features over time.
Waze168 does not sell, rent, or share your personal data for marketing purposes to any third party. This is a commitment we will never compromise on.
However, there are limited situations where waze168 needs to share your data with certain parties in order to deliver our services:
Every third party that handles waze168 data is required to sign a data processing agreement that prohibits them from using your data for any purpose other than those explicitly authorised by waze168. We take full responsibility for the privacy practices of our partners.
Waze168 takes serious investment in security infrastructure to ensure your personal data remains protected at all times. The security layers we employ include:
In the event of a data breach affecting your personal information, waze168 is committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices. Notifications will be sent to the email address registered to your waze168 account.
Waze168 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit waze168.
Types of cookies used by waze168:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions of the waze168 platform.
Waze168 only retains your personal data for as long as it is needed for the purposes stated in this Policy or to comply with applicable legal obligations.
| Data Type | Retention Period |
|---|---|
| Active account information | Duration of active account + 5 years |
| Financial transaction records | 7 years (financial audit requirements) |
| Customer support records | 3 years from the date of last interaction |
| Security & login logs | 2 years |
| Cookie & session data | 30 days to 1 year depending on type |
| Account closed / terminated | 5 years after account closure |
Once the retention period has ended, waze168 will securely delete or anonymise your data using irreversible methods. You may request early deletion by contacting support@waze168.bet, subject to any legal obligations that may require us to retain certain data.
As a waze168 player, you have the following rights regarding your personal data. waze168 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the rights above, contact the waze168 privacy team at support@waze168.bet by clearly stating your request. We will respond within 14 business days.
Waze168 is a platform exclusively dedicated to individuals aged 18 years and above. waze168 does not knowingly collect, process, or store any personal data relating to minors.
Should waze168 discover that personal data belonging to an individual under the age of 18 has been collected, we will take immediate action to delete that data and close the associated account. If you believe a minor has registered on waze168, please contact us immediately at support@waze168.bet.
Waze168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements.
When significant changes occur, waze168 will:
Your continued use of the waze168 platform after any changes take effect constitutes your acceptance of the revised Policy. If you do not agree with the changes, you may close your waze168 account before they come into effect.
If you have any questions, concerns, or requests regarding your privacy and personal data protection at waze168, our team is always ready to assist:
Privacy Email: support@waze168.bet
Email Subject: [Privacy Enquiry] – please state your account name
Live Chat: Available 24/7 on the waze168 platform
Response Time: 1–3 business days for privacy enquiries
Language: Bahasa Malaysia & English
For complaints related to responsible gambling, please refer to the Responsible Gambling us or contact the Malaysia Problem Gambling Helpline for free at 1800-18-3688.
These aren't empty promises — they are the real systems and practices waze168 implements every day to protect the privacy of Malaysian players.
All data transmitted through the waze168 platform — from your login details to your eWallet payment information — is protected by 256-bit SSL encryption, the same level used by Malaysia's leading banks. No third party can read your data in transit.
Waze168 has never and will never sell, rent, or trade your personal data to any marketing party or external company. Your data serves one purpose only — to deliver a better waze168 experience to you.
Waze168 gives you full control over your personal data — from updating your information and submitting access or deletion requests to managing your communication preferences. Your account control panel is always available for you to manage.
The waze168 security infrastructure undergoes regular independent testing and audits to ensure there are no exploitable vulnerabilities. Audit findings are used for the continuous improvement of the platform's security infrastructure.
The waze168 security team and our automated systems monitor all platform activity around the clock to detect any suspicious access or threats to Malaysian players' data in real time.
The waze168 Privacy Policy is written in clear, plain language — not buried in confusing legal jargon. We believe you deserve to know exactly what happens to your data.
Play with peace of mind at waze168 — Malaysia's online casino platform that puts player data security and privacy above all else.